Warranty, Service and Support

Sounds nice and is even nicer to have.

It is even better when it works and there is a real person being helpful on the other end of a telephone call or email willing to assist you with whatever problems you are experiencing.

Therefore, to be on the safe side you should contemplate the following:

Do I want to be sure the warranty is looked after or should I wing it, save a few dollars, and buy from an unauthorised seller?

Products purchased from PARD Australia directly or its Authorised Representatives (which are actual stores and shop fronts in case you want to drop in and have a look before you part with your cash) are fully warranted for 2 years for IR Night Vision devices and 3 years for Thermal devices.

Devices purchased elsewhere are warranted for 12 months only.

If you choose the other route and purchase online and or grey imported products and should run into problems…… then you will have to raise the issue with the entity who sold you the product and not PARD Australia.

PARD Australia is based in Victoria and provides full in-country Service, Support and Repairs.

Authorised PARD Representatives:

Victoria

Fat Rat Trading

108 Powlett St.

Kilmore VIC 3764

Phone: (03) 4701 0815

Website

Gun Emporium

47 Assembly Drive

Tullamarine VIC 3043

Phone: (03) 9338 9975

Website

Yarra Valley Hunting and Recreation

4/9 Clarke St.

Lilydale VIC 3140

Phone: (03) 9735 0936

Website

Lardner Bros. 

2 Ingor Street

Ararat VIC 3377

Phone: (03) 5352 1074

Website

Smiths Outdoors

141 Charleston Road

East Bendigo VIC 3550

Phone: (03) 5443 3444

Website

Prestos Hunting and Shooting

17 Tenth Street

Mildura VIC 3500

Phone: (03) 5070 0131

Website

Queensland

The Barn

5 Campbell St.

OAKEY QLD 4401

Phone: (07) 4691 1620

Website

Townsville Gun Shop

1/54 Pilkington Street

Garbutt QLD 4814

Phone: (07) 4728 5600

Website

Mackay Gun Shop

7 Lawson Street

Mackay QLD 4740

Phone: (07) 3888 2003

Website

Spring Loaded Gun Shop 

62 Venture Road

Mareeba QLD 4880

Phone: (07) 4092 5358

Website

Q-Store – Queensland Rifle Association Inc.

1485 Old Cleveland Road

Belmont QLD 4153

Phone: (07) 3843 5377

Website

New South Wales

Calibre Country Shooting and Outdoors

49 Plain St.

Taminda NSW 2340

Phone: (02) 6762 5318

Website

khammo

67 Ollera Street

Guyra NSW 2365

Phone: (02) 6779 1434

Website

Mudgee Firearms and Shooting Services

98 Mortimer St.

Mudgee NSW 2850

Phone: 0427 224 037

Website

South Australia

The Gunnery – SA Gun Shop & Shooting Range

51 Beach Road

Chrisites Beach SA 5165

Phone: (08) 8186 1437

Website

SA Rifle Assoc. Inc

Unit 1/10 Gum Avenue

Dry Creek SA 5094

Phone: (08) 8244 5533

Website

Western Australia

Please contact Dale dale@pardaustralia.com.au

Tasmania

Wells Firearms & Sporting Goods

108 – 114 Gilbert Street

Latrobe TAS 7307

Phone: (03) 6426 5000

Email: wellsfirearms@hillstreetgrocer.com

Website