Warranty & Service

Sounds nice and is even nicer to have.

It is even better when it works and there is a real person being helpful on the other end of a telephone call or email willing to assist you with whatever problems you are experiencing.

Therefore, to be on the safe side you should contemplate the following:

Do I want to be sure the warranty is looked after or should I wing it, save a few dollars, and buy from an unauthorised seller or eBay?

Or, products purchased from PARD Australia directly are fully warranted 2 years for IR Night Vision devices and 3 years for Thermal devices.

If you choose the other route and purchase online from eBay and or grey imported products elsewhere and should run into problems…… well, then you will have to raise the issue with the entity who sold you the product and NOT PARD Australia.